Friday, 27 September 2019

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Yana App – Embed widget for contextual help and feedback collection


App is a tool for product managers who want to create and keep the connection with their end-users.

Yana App offers, for now, 2 features: 1- An integrated contextual help in 2 use cases: when users click on an element of your app or when they open a specific page of your app, a tip is proposed to them. For example ("Hey, do you want to know more about this feature?" when clicking in the button related to this feature). 2- An integrated widget for feedback collection: users can report a problem or submit a suggestion and PM can have an organized view of all the feedback received. With Yana App, the aim is to increase user satisfaction and to design better products.

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