Wednesday, 2 October 2019

Bad news: Facebook leads in news consumption among social feeds, but most don’t trust it, says Pew

As Facebook prepares to launch a “news tab” this month featuring news stories curated by humans to complement the headlines that appear in your social feed generated by your friends’ shares, paid promotions and algorithms, a new report paints a damning picture of how social media is viewed as a news platform today.

Screenshot 2019 10 02 at 07.29.54

Pew social media news consumption

A survey from the Pew Research Center found that more than half of the U.S. adults surveyed by the group this past July — some 52% — already get their news from Facebook, making it the most popular social platform for news sourcing, with YouTube and Twitter the second- and third-most popular at 28% and 17%, respectively, and a variety of other platforms like Instagram, LinkedIn, Reddit and Snapchat also making smaller but notable appearances.

Overall, a full 88% of all those surveyed believed that social media has “at least some control” over the news people see.

But sentiments about that control are poor.

A majority — 62% — of respondents believe social media has “too much control” over the mix of news we see on their platforms, and 55% said they believed that this results in a worse mix of news. A full 53% identified one-sided news and 51% named inaccurate news as “very big problems” on social media.

The findings are unsettling: They underscore an already huge amount of power that the likes of Facebook have when it comes to news consumption, but they also underscore how people seem to have already determined that the effect of that has been bad.

The findings also come on the heels of disturbing stories about how much those platforms get manipulated by bad actors. The stories of how political groups and state actors hiding their identities have promoted misleading stories on social platforms stretch back years at this point, but even as the platforms work to try to identify and take down these accounts, other misuse that is less hidden continues to arise.

Just last month, it was found that those promoting stories through paid channels (advertising, that is) can rewrite news headlines to fit their own political agendas, shifting the tone of the news for the vast majority of people who never click through to stories and only read the summary headlines as they scroll to see the latest pictures of their friends’ kids.

And it’s not just bad news for consumers. Publishers have long lamented that they don’t get a cut of any kind on the revenues that social platforms make from sharing their stories and turning them into monetizing traffic, and there has been some thinking that this would soon change as a result of increased regulatory scrutiny. However, a report in the WSJ this week implies that this might not be changing anytime soon. It claims that Facebook will only be paying a small handful of the publishers whose content will get shared in its human-curated news tab.

Drilling into some of the more interesting details, Pew found that Republicans are more cynical about the effect of social media on news than Democrats, with 75% of those on the right believing that social media has too much control, versus 53% of those on the left. Ironically, these numbers appear to run counter to the assumption that social media is an echo chamber of your own opinions.

Screenshot 2019 10 02 at 07.32.02

Pew also notes that 48% of social media news consumers — recall that more Republicans than Democrats believe social media sites have too much control — believe the news they see is “liberal or very liberal.” That compares to 14% believing news is conservative or very conservative. This would support the feeling among many on the right that the media is too liberal, but also that they are being fed news that is not in keeping with their own political leanings.

The survey also puts paid to the recent report about how only a handful of publishers will get paid by Facebook: 82% of respondents feel that not all news sources are treated equally by social media now — meaning some get more circulation than others. Some 88% believe that those publishing “attention-grabbing” articles, otherwise known as “click bait,” are more likely to appear in the feed. And, 84% believe that social media following plays an important role, and 79% believe that the political leaning of the story affects how much it appears in your feeds.

On the division between male and female readers, the report’s findings are not unsurprising and follow much of the same lines we’ve seen in other social media surveys: the likes of Reddit lean heavily to male readers, while Facebook leans female.

Screenshot 2019 10 02 at 07.43.45

Lastly, while the report is more about bias in news and sentiment around that, it’s interesting to note which platforms are appearing here and in what concentration. TikTok — which many think could be the next big juggernaut in social — is at less than 1 % when it comes to being a platform for getting news. Snapchat, meanwhile, also is languishing at a mere 6% for news delivery.

Given their heavy concentration on younger users, this points to the fact that younger people are not really using any social channels to get news, but also that they are not particularly interested in reading news. Social platforms may currently be positioned as pariahs in the news landscape, but they don’t have to be: these could also be opportunities to change the conversation, bringing in more people who traditionally are not being cut in.

Pew surveyed 5,107 respondents from its American Trends research panel from July 8 to July 21.



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Daily Crunch: Zuckerberg is wrong about TikTok

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

1. Zuckerberg misunderstands the huge threat of TikTok

In leaked audio of a Facebook all-hands meeting, Mark Zuckerberg described TikTok as “almost like the Explore Tab that we have on Instagram.” But Josh Constine argues that this is a serious misunderstanding of the app, which is more like a new form of social entertainment.

These distinctions matter because TikTok is a rapidly growing force in social media, a.k.a. a significant threat to Facebook and Instagram. And how can Zuckerberg beat what he doesn’t understand?

2. Microsoft’s latest Surface Laptop arrives in 13- and 15-inch models

Microsoft’s press event is currently underway as I write this newsletter, but it has already announced a new piece of hardware — the latest version of the Surface Laptop, with pricing starting at $999 for the 13-inch model.

3. Court says FCC’s ‘unhinged’ net neutrality repeal can’t stop state laws

The FCC’s repeal of net neutrality rules has been significantly weakened by a federal appeals court, which ruled that the Commission could not preempt state laws like those pending in California. In fact, one judge called the FCC’s logic “unhinged from the realities of modern broadband service.”

4. These are the top Y Combinator companies of all time, based on valuation

In October of 2018, Y Combinator published a mega list of the top 101 companies to have gone through the accelerator, as sorted by each company’s valuation. This morning they updated the list, with Airbnb and Stripe have swapping the top spots.

5. NASA launches a new planet-hunting telescope using a giant balloon

A new telescope will seek out planets that resemble Earth from a height of around 125,000 feet, using special optical technology that will filter out light from the stars they orbit to provide a better view.

6. Where top VCs are investing in edtech

New software, content and financing solutions for learning outside the traditional school system offer the more compelling business opportunities, particularly when it comes to vocational training. (Extra Crunch membership required.)

7. Streamlit launches open-source machine learning application development framework

Streamlit co-founder Adrien Treuille says that rather than building a one-size-fits-all machine learning tool, the key was developing a solution that was flexible enough to serve multiple requirements, depending on the nature of the data involved.



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Fashion Buddy – It's like Tinder for clothes


Fashion Buddy help people make personal decisions, with the help of the crowd and a roster of honest people. It's more than just not knowing what to wear; For most people, it's about not wanting to feel judged for asking for a second opinion or feeling insecure about how they look.

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Phonal App – Improve your speaking skills with AI


Phonal AI App enables to learn and practice speaking skills with data-driven feedback.

We let them know what to improve with numbers and suggestions about their pace, pauses, filler words, prosody, and 8 more speaking parameters.

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Coment – Collaborate better on documents with your teams


Coment is an online platform to gather, review, validate and comment quickly documents with your teams. Create your team, add documents, invite people for review or validation. View the document, comment, view other's comments in real time, reply, update your versions, and iterate. Every information is centralized in your documents with a very simple user experience. This is the end of infinite email threads with modified attachments and/or bullet list comments.

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Tuesday, 1 October 2019

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OnboardFlow – Make sense of your SaaS trials, so that you can convert more of them


OnboardFlow helps you make sense of your trials so that you can convert more of them.

Visualise your trials in a whole new way and easily see what your Trial Users are doing and how they are engaging with your product. Identify key activities that are either underused (and thus need addressing) or that turn out to be critical to the conversion rate. Keep an eye on overall Trial Activity, Product Adoption and even the marketing sources responsible for producing your trials in the first place. Your OnboardFlow dashboard will quickly become your teams new critical resource.

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Monnos – The All-in-One Account to anyone Sync Crypto Strategies


Monnos a crypto All-in-One APP, easy-to-use, safe, that works for you. We have brought together Exchange, Multi-Wallet and our core functionality - Sync Strategy.

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Zuckerberg misunderstands the huge threat of TikTok

“It’s almost like the Explore Tab that we have on Instagram” said Facebook CEO Mark Zuckerberg in leaked audio of him describing TikTok during an all-hands meeting. But it’s not. TikTok represents a new form of social entertainment that’s vastly different from the lifelogging of Instagram where you can just take a selfie, show something pretty, or pan around what you’re up to. TikToks are premeditated, storyboarded, and vastly different than the haphazard Stories on Insta.

That’s why Zuckerberg’s comments cast a dark shadow over the future of the Facebook family of apps. How can it beat what it doesn’t understand? He certainly can’t ignore it. Facebook’s copycat Lasso has been installed just 425,000 times since it launched in November, while TikTok has 640 million installs in the same period outside of China. Oh, and TikTok has 1.4 billion total installs beyond China to date.

TikTok Screenshots

TikTok

Casey Newton of The Verge today published two hours of audio and transcripts from two internal-only all-hands Q&As held by Zuckerberg at Facebook in July. His comments touch on the company’s plan to fight being broken up by regulators, especially if Elizabeth Warren becomes President. He thinks Facebook would win, but on resorting to suing the government, he says “does that still suck for us? Yeah.” Zuckerberg also describes how Facebook is working to launch a payments product in Mexico and elsewhere by year’s end as Libra deals with regulatory scrutiny.

But beyond his comments on regulation, it’s his pigeonholing of TikTok that’s most alarming. It foreshadows Facebook failing to win one of the core social feeds that its business depends on. Perhaps his perspective on the competitor is evolving, but the leak portrays him as thinking TikTok is just the next Snapchat Stories to destroy.

Zuckeberg’s Thoughts On TikTok

Here’s what Zuckerberg said about TikTok during the internal Q&A sessions, (emphasis mine):

So yeah. I mean, TikTok is doing well. One of the things that’s especially notable about TikTok is, for a while, the internet landscape was kind of a bunch of internet companies that were primarily American companies. And then there was this parallel universe of Chinese companies that pretty much only were offering their services in China. And we had Tencent who was trying to spread some of their services into Southeast Asia. Alibaba has spread a bunch of their payment services to Southeast Asia. Broadly, in terms of global expansion, that had been pretty limited, and TikTok, which is built by this company Beijing ByteDance, is really the first consumer internet product built by one of the Chinese tech giants that is doing quite well around the world. It’s starting to do well in the US, especially with young folks. It’s growing really quickly in India. I think it’s past Instagram now in India in terms of scale. So yeah, it’s a very interesting phenomenon.

And the way that we kind of think about it is: it’s married short-form, immersive video with browse. So it’s almost like the Explore Tab that we have on Instagram, which is today primarily about feed posts and highlighting different feed posts. I kind of think about TikTok as if it were Explore for stories, and that were the whole app. And then you had creators who were specifically working on making that stuff. So we have a number of approaches that we’re going to take towards this, and we have a product called Lasso that’s a standalone app that we’re working on, trying to get product-market fit in countries like Mexico, is I think one of the first initial ones. We’re trying to first see if we can get it to work in countries where TikTok is not already big before we go and compete with TikTok in countries where they are big.

We’re taking a number of approaches with Instagram, including making it so that Explore is more focused on stories, which is increasingly becoming the primary way that people consume content on Instagram, as well as a couple of other things there. But yeah, I think that it’s not only one of the more interesting new phenomena and products that are growing. But in terms of the geopolitical implications of what they’re doing, I think it is quite interesting. I think we have time to learn and understand and get ahead of the trend. It is growing, but they’re spending a huge amount of money promoting it. What we’ve found is that their retention is actually not that strong after they stop advertising. So the space is still fairly nascent, and there’s time for us to kind of figure out what we want to do here. But I think this is a real thing. It’s good.

To Zuckerberg’s credit, he’s not dismissing the threat. He knows TikTok is popular. He knows it’s growing in key international markets Facebook and Instagram depend on to keep user counts rising. And he knows his company needs to respond via its standalone clone Lasso and more.

Facebook Lasso Screenshots

Lasso

But while TikToks might look like Stories because they’re vertical videos, and TikTok might algorithmically recommend them to people like Instagram Explore, it’s a whole ‘nother beast of a product and one that may be harder than it seems to copy.

To crystallize why, let’s rewind to Snapchat. With the launch of Stories, it started to blow up with US teens. Facebook’s attempts to clone it in standalone apps like Poke and Slingshot never gained traction. In fact, none of Facebook’s standalone apps have succeeded unless they splintered off an already-popular piece of Facebook like chat and users were forced to download them like Messenger. It wasn’t until Zuckerberg stuck his clone of Stories front-and-center atop Instagram and Facebook that Snapchat’s user count went from growing 18% per quarter to shrinking. There, Facebook used the same strategy laid out in Zuckerberg’s comments — push its good-enough clone in countries where the original isn’t popular yet.

But Facebook was fortunate because Stories really wasn’t that dissimilar to the content users were already sharing on Instagram — tiny biographical snippets of their lives. Snapchat CEO Evan Spiegel had originally invented Stories as a vision of Facebook’s News Feed through the lens of an ephemeral camera. All users had to know was “I take the same videos, but shorter and sillier, posted more often, and then they disappear”. The concept of Instagram and Facebook didn’t have to change. They were still about telling friends what you were up to. Choking off TikTok’s growth will be much more complicated.

Why TikTok Is Tough To Clone

TikTok isn’t about you or what you’re doing. It’s about entertaining your audience. It’s not spontaneous chronicling of your real life. It’s about inventing characters, dressing up as someone else, and acting out jokes. It’s not about privacy and friends, but strutting on the world stage. And it’s not about originality — the heart of Instagram. TikTok is about remixing culture — taking the audio from someone else’s clip and reimagining the gag in a new context by layering it atop a video you record.

TikTok Remixes

That makes TikTok distinct enough that it will be very difficult to shoehorn into Instagram or Facebook, even if they add the remixing functionality. Most videos on those apps aren’t designed to be templates for memes like TikToks are. Insta and Facebook’s social graphs are rooted in friendship and augmented by the beautiful and famous, but don’t encompass the new wave of amateur performers TikTok elevates. And since each post to the app becomes fodder for someone else’s creativity, a competitor starting from scratch doesn’t offer much to remix.

That means a TikTok clone would have to be somewhat buried in Instagram or Facebook, rebuild a new social graph, and retrain users’ understanding of these apps’ purpose…at the risk of distracting from their core use cases. This leaves Facebook hoping to grow its standalone TikTok clone Lasso which TechCrunch scooped a year ago before it launched last November. But as we’ve seen, Facebook struggles growing brand new apps, and that effort is further hindered by its increasingly toxic brand and sheen of uncoolness. Nor does it help that Facebook must divert development resources to comply with all the new privacy and transparency obligations as part of its $5 billion FTC fine and settlement.

The Next Feed

Facebook’s best bet is to assess the future value of the ads it could run on a successful TikTok clone and apply some greater fraction of that grand sum to competing directly. It’s already made some smart additions to Lasso like tutorials for how to remix and the option to add GIFs as sections of your video. But it’s still failing to gain serious traction in the US. While typical TikTok homepage videos have hundreds of thousands of Likes, the top ones I saw in my Lasso feed today received 70 or fewer.

I had Sensor Tower run some analysis comparing TikTok with Lasso since its launch last November, and found that Lasso gets 6 downloads for every 1000 for TikTok in the US. Some more stats:

  • US Total Downloads Since November: Lasso – 250,000 // TikTok – 41.3 million
  • US Downloads Per Day Since November: Lasso – 760 // TikTok – 126,000
  • Average US Google Play Social App Chart Ranking: Lasso – #155 // TikTok – #2

Beyond the US, Lasso has only launched in one other market, Mexico in April, where it’s been faring better but could hardly even be considered a competitor to TikTok. They won’t even coherently fit together on a graph. Facebook needs to lean harder into Lasso:

  • Mexico Total Downloads Since April: Lasso – 175,000 // TikTok – 3.3 million
  • Mexico Downloads Per Day Since November: Lasso – 1,000 // TikTok – 19,000

Facebook Lasso Logo

Zuckerberg may need to find a coherent place for TikTok style features inside Instagram and potentially Facebook. That could be another horizontal row of previews like with Stories and/or a header on the Explore page dedicated to premeditated content. Certainly something more prominent than a single button like IGTV that still no one is asking for. One opportunity to best TikTok would be building a dedicated remix source browser into the Stories camera to help users find content to put their own spin on.

Facebook will also need to buy out top TikTok creators to make videos for it instead, and even quasi-hire some of the most prolific video meme or challenge inventors to give users trends to jump on rather than just one-off clips to watch. Its failure to offer IGTV stars monetization has led many to ignore that platform, and it can’t afford that again.

If Zuckerberg approaches TikTok as merely an algorithmic video recommender like Explore, Facebook will miss out on owning the social entertainment feed. If he doesn’t decisively move to challenge TikTok soon, its catalog of content to remix will grow insurmountable and it will own the whole concept of short form performative video. Snapchat’s insistence on ephemerality makes it incompatible with remixing, and YouTube isn’t nimble enough to reinvent itself.

If no American company can step up, we could see our interest data, faces, and attention forfeited to an app that while delightful to use, heralds Chinese political values at odds with our own. If only Twitter hadn’t killed Vine.



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NotBadAds – Read ads which had to obey a rule


NotBadAds.com is a website that lets anyone post a new text ad every day, but the catch is it has to conform to the ever-changing Daily Rule.

The current state of affairs for advertisers is to spend copious time and effort putting together carefully constructed ad campaigns, while their target audience groans at having to sit through another ad. Imagine the opposite - marketers having to scramble to quickly come up with a creative ad, while the audience is curious to actually read it.

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WP Farm – Premium, blazing-fast managed WordPress hosting for websites of any size


WP Farm is lightning-fast, secure WordPress hosting with full support, optimization and more from a fully staffed, US-based team.

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Monday, 30 September 2019

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Joinly.xyz – Get user feedback and build a community


Joinly.xyz is a community platform to collaborate on products, projects, brands and organizations. Users can share their ideas, give feedback, discuss issues and help companies to get better at things that customers care about. - Collaborate with your customers - Get feedback and comments - Discuss ideas.

Unlock potential of your business by understanding what your community is driven by so you can make informed decisions about your product, project, brand or organization direction.

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